Nitecki, Danuta A: search on Z-Library

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1

Service quality and customer satisfaction: An assessment and future directions

Peter Hernon, Danuta A. Nitecki, Ellen Altman

Journal:

The Journal of Academic Librarianship

Year:

1999

Language:

english

File:

PDF, 1.30 MB

english, 1999

2

Changing the concept and measure of service quality in academic libraries

Danuta A. Nitecki

Journal:

The Journal of Academic Librarianship

Year:

1996

Language:

english

File:

PDF, 1.40 MB

english, 1996

3

Customer satisfaction research management.

Danuta A. Nitecki

Journal:

Library & Information Science Research

Year:

2007

Language:

english

File:

PDF, 78 KB

english, 2007

4

Emergent Methods in Social Research

Danuta A. Nitecki

Journal:

Library & Information Science Research

Year:

2007

Language:

english

File:

PDF, 65 KB

english, 2007

5

Measuring service quality at yale university’s libraries

Danuta A Nitecki, Peter Hernon

Journal:

The Journal of Academic Librarianship

Year:

2000

Language:

english

File:

PDF, 714 KB

english, 2000

6

Service quality in academic libraries: by Peter Hernon & Ellen Altman. Norwood, NJ: Ablex Publishing Corp., 1996. 187p. $24.50 (paper). ISBN 1-56750-210-5 (paper). $52.50 (cloth). ISBN 1-56750-209-1.

Danuta A. Nitecki

Journal:

The Journal of Academic Librarianship

Year:

1996

Language:

english

File:

PDF, 341 KB

english, 1996

7

Space Assessment as a Venue for Defining the Academic Library

Danuta A. Nitecki

Journal:

The Library Quarterly

Year:

2011

Language:

english

File:

PDF, 179 KB

english, 2011

8

Qualitative Research in the Study of Leadership, by Karin Klenke

Danuta A. Nitecki

Journal:

Library & Information Science Research

Year:

2010

Language:

english

File:

PDF, 78 KB

english, 2010

9

Customer service excellence: A concise guide for librarians: Darlene E. Weingand. Chicago, IL: American Library Association, 1997. 136p. $27.00 (paperback); $24.30 (ALA members). ISBN 0-8389-0689-3

Danuta A. Nitecki

Journal:

The Journal of Academic Librarianship

Year:

1997

Language:

english

File:

PDF, 338 KB

english, 1997

10

Guest Editorial: Finalizing a research paper—findings through conclusion

Danuta A. Nitecki

Journal:

Library & Information Science Research

Year:

2010

Language:

english

File:

PDF, 154 KB

english, 2010

11

Joy to the World of Metrics

Journal:

The Journal of Academic Librarianship

Year:

2010

Language:

english

File:

PDF, 60 KB

english, 2010

12

CONCEPTUAL MODELS OF LIBRARIES HELD BY FACULTY, ADMINISTRATORS, AND LIBRARIANS: AN EXPLORATION OF COMMUNICATIONS IN THE CHRONICLE OF HIGHER EDUCATION

NITECKI, DANUTA A

Journal:

Journal of Documentation

Year:

1993

Language:

english

File:

PDF, 617 KB

english, 1993

13

Borrow Direct: a decade of a sustained quality book‐lending service

Nitecki, Danuta A., Jones, Carol, Barnett, Jeffrey

Journal:

Interlending & Document Supply

Year:

2009

Language:

english

File:

PDF, 269 KB

english, 2009

14

[Advances in Librarianship] Volume 30 || Preface

Nitecki, Danuta A.

Year:

2006

Language:

english

File:

PDF, 88 KB

english, 2006

15

New measures for research libraries

Danuta A Nitecki, Brinley Franklin, Danuta A Nitecki, Brinley Franklin

Journal:

The Journal of Academic Librarianship

Year:

1999

Language:

english

File:

PDF, 84 KB

english, 1999

16

Online Services

Danuta A. Nitecki

Journal:

Year:

1980

Language:

english

File:

PDF, 469 KB

english, 1980

17

Machine-Assisted Reference Section 1980 Program: Proceedings

Danuta A. Nitecki

Journal:

Year:

1980

Language:

english

File:

PDF, 209 KB

english, 1980

18

The evaluation and measurement of library services.

Danuta A. Nitecki

Journal:

Library & Information Science Research

Year:

2008

Language:

english

File:

PDF, 84 KB

english, 2008

19

RECOMMENDED DATABASES NOT REVIEWED IN RQRQ

Danuta A. Nitecki

Journal:

Year:

1985

Language:

english

File:

PDF, 339 KB

english, 1985

20

Services Online

Danuta A. Nitecki

Journal:

Year:

1980

Language:

english

File:

PDF, 521 KB

english, 1980

21

Letters

DANUTA NITECKI, ILENE F. ROCKMAN and RICHARD D. JOHNSON

Journal:

Year:

1979

Language:

english

File:

PDF, 186 KB

english, 1979

22

Online Services

Danuta A. Nitecki and TINA ROOSE

Journal:

Year:

1982

Language:

english

File:

PDF, 718 KB

english, 1982

23

Document Delivery and the Rise of the Automated Midwife

Nitecki, Danuta

Journal:

Resource Sharing & Information Networks

Year:

1984

File:

PDF, 744 KB

1984

24

Choosing a bibliographic utility: User views of current choices: L. R. Morris (ed.). Neal-Schumann publishers, New York (1989). $37.50. 137 pp. ISBN 1-55570-048-9

Danuta A. Nitecki

Journal:

Information Processing & Management

Year:

1990

Language:

english

File:

PDF, 220 KB

english, 1990

25

Managing Experts:

Nitecki, Danuta A.

Journal:

Journal of Library Administration

Year:

1990

Language:

english

File:

PDF, 8.78 MB

english, 1990

26

Online Services

Danuta A. Nitecki and MARY JO LYNCH

Journal:

Year:

1982

Language:

english

File:

PDF, 492 KB

english, 1982

27

EDITORIAL

Review by: Danuta A. Nitecki

Journal:

Year:

1986

Language:

english

File:

PDF, 370 KB

english, 1986

28

Assessment is not enough for libraries to be valued

Nitecki, Danuta A, Wiggins, John, Turner, Nancy B

Journal:

Performance Measurement & Metrics

Year:

2015

Language:

english

File:

PDF, 190 KB

english, 2015

29

Borrow Direct: A Case Study of Patron-Initiated Interlibrary Borrowing Service

Danuta A Nitecki, Patricia Renfro

Journal:

The Journal of Academic Librarianship

Year:

2004

Language:

english

File:

PDF, 133 KB

english, 2004

30

Online Services

Danuta A. Nitecki, THEODORE C. HINES, LOIS WINKEL and ROSANN W. COLLINS

Journal:

Year:

1983

Language:

english

File:

PDF, 684 KB

english, 1983

31

Exploring the cause and effect of library value

Stephen Town, J., Nitecki, Danuta A., Abels, Eileen G.

Journal:

Performance Measurement & Metrics

Year:

2013

Language:

english

File:

PDF, 177 KB

english, 2013

32

Online Services

Danuta A. Nitecki

Journal:

Year:

1981

Language:

english

File:

PDF, 1.01 MB

english, 1981

33

There is Another Way! Launch a Baldrige-Based Quality Classroom. By Margaret A. Byrnes with Jeanne C. Baxter. Milwaukee, WI: ASQ Press, 2005. $35.00 ($28.00 for members of the American Society for Quality). 312 pp. ISBN 0-87389-653-X (softcover).

Danuta A. Nitecki

Journal:

Library & Information Science Research

Year:

2006

Language:

english

File:

PDF, 68 KB

english, 2006

34

EDITOR'S RESPONSE

Review by: Danuta A. Nitecki

Journal:

Year:

1988

Language:

english

File:

PDF, 249 KB

english, 1988

35

Online Services

Danuta A. Nitecki

Journal:

Year:

1980

Language:

english

File:

PDF, 461 KB

english, 1980

36

Online Services

Danuta A. Nitecki

Journal:

Year:

1981

Language:

english

File:

PDF, 426 KB

english, 1981

37

Online Services

Danuta A. Nitecki and TINA ROOSE

Journal:

Year:

1982

File:

PDF, 718 KB

1982

38

Attitudes Toward Automated Information Retrieval Services Among RASD Members

DANUTA A. NITECKI

Journal:

Year:

1976

Language:

english

File:

PDF, 1.06 MB

english, 1976

39

Program Evaluation in Libraries: Relating Operations and Clients

Danuta A. Nitecki

Journal:

Archival Science

Year:

2004

Language:

english

File:

PDF, 256 KB

english, 2004

40

Service quality: Research perspectives

Danuta A. Nitecki

Journal:

Library & Information Science Research

Year:

2005

Language:

english

File:

PDF, 46 KB

english, 2005

41

The Use of Microforms in Interlibrary Services

Nitecki, Danuta A.

Journal:

Microform and Imaging Review

Year:

1984

Language:

english

File:

PDF, 2.67 MB

english, 1984

42

INTRODUCTION

Danuta A. Nitecki

Journal:

Year:

1985

Language:

english

File:

PDF, 333 KB

english, 1985

43

Services Online

Danuta A. Nitecki, BERT R. BOYCE and EDWARD J. GILLEN

Journal:

Year:

1981

Language:

english

File:

PDF, 494 KB

english, 1981

44

The dynamics of service: Reflections on the changing nature of customer-provider interactions: by Barbara A. Gutek. San Francisco, CA: Jossey-Bass, 1995. 304p. $29.95 ISBN 0-7879-0101-6.

Danuta A. Nitecki

Journal:

The Journal of Academic Librarianship

Year:

1996

Language:

english

File:

PDF, 282 KB

english, 1996

45

Update:RASD

Kathleen M. Heim and Danuta A. Nitecki

Journal:

Year:

1983

Language:

english

File:

PDF, 1.83 MB

english, 1983

46

EBLIP9 Notes and Highlights

Wiggins, John W, Nitecki, Danuta A.

Journal:

Evidence Based Library and Information Practice

Year:

2017

File:

PDF, 788 KB

2017

47

A proposed scale for measuring the quality of social media services: An E-S-QUAL approach

Kim, Hae Min, Nitecki, Danuta A.

Journal:

Proceedings of the American Society for Information Science and Technology

Year:

2014

Language:

english

File:

PDF, 124 KB

english, 2014

48

Online Services

Danuta A. Nitecki, Kathleen Fahey, James S. Koga, Eugene Garfield, LAURA OSEGUEDA and JUDY REYNOLDS

Journal:

Year:

1982

Language:

english

File:

PDF, 662 KB

english, 1982

49

Document Delivery and the Rise of the Automated Midwife

Nitecki, Danuta

Journal:

Resource Sharing & Information Networks

Year:

1984

Language:

english

File:

PDF, 744 KB

english, 1984

50

Second Generation of "RQ" Online Sources Reviews

Danuta A. Nitecki

Journal:

Year:

1988

Language:

english

File:

PDF, 371 KB

english, 1988

To build up a library is to create a life. It’s never just a random collection of books.

— Carlos María Domínguez

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